Slow laptop? Wi-Fi dropouts? New device setup? Printer refusing to cooperate? Local, plain-English tech help with clear pricing and honest advice — without the awkward upselling.
Free pickup & drop-off within 5 miles of BA3 4FY (Midsomer Norton).
Customer drop-off to me from Bristol/Bath & surrounding (~15 miles) by arrangement.
Local home visits available by arrangement.
Evenings & weekends, with some weekday slots available.
Off-Peak Visits: £10 off labour (weekday daytime).
Friendly, no pressure. I’ll explain your options in plain English and you decide what to do next.
Most jobs start with a quick remote triage or a home visit diagnostic. I’ll always confirm the cost before starting, and I’ll give you clear options if anything needs parts or extra time.
Off-Peak Visits: £10 off labour for weekday daytime slots (subject to availability).
Turnaround options: Standard (2–4 days) • Priority (next-day where possible) +£20 • Emergency (same-day evenings/weekends) +£40
Prices are guide prices depending on the issue. I’ll confirm the cost before starting any work.
Written quote before any paid work beyond diagnosis. Clear, plain-English options (Good / Better / Best) — no jargon, no pressure.
Optional spend cap: if you want one, I can stop at £75 and check in before continuing.
No-fix-no-labour (diagnostic still applies). Includes 7-day snagging support and a 30-day workmanship guarantee.
I’ll tell you if a repair isn’t worth it and suggest the best value alternative.
Free pickup & drop-off within 5 miles of BA3 4FY (Midsomer Norton). Drop-off across Bristol/Bath & surrounding (~15 miles) by arrangement.
Quick description + your postcode area. A photo/video helps for Wi-Fi, printers, or error messages. I’ll reply with the best next step (remote triage or a visit).
I’ll confirm the cost before starting. If it needs parts or extra time, you’ll get a simple quote and options — you choose what to do.
Drop-off, collection, or home visit. I’ll keep you updated and won’t disappear for a week with your laptop.
Everything checked and ready, with simple “what I did” notes. If something isn’t right, you’ve got 7-day snagging support.
I’ll tell you if a repair doesn’t make sense, and I’ll recommend the most cost-effective route.
No tech waffle. You’ll know what’s happening, what it costs, and why — before I do anything.
I’m a local tech who’s worked across IT support and installs, so I’m used to fixing problems properly and explaining things in plain English. I’m ITIL 4 certified and hold a valid ECS card — but more importantly, I’ll treat your kit like it’s my own.
I only use your details to reply to your enquiry and arrange the job.